Last Updated: 20 October 2024
At Motcha, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://motcha.in, or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and shipping address when you create an account or place an order.
- Payment Information: We use a secure payment gateway (Razorpay) to process your payment information. We do not store your payment details.
- Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, and pages visited.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your order and respond to your inquiries.
- To improve our website and services.
- To send you promotional emails and updates (you can opt-out at any time).
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., shipping providers) and these parties will have access to your information only to perform tasks on our behalf.
- Legal Requirements: We may disclose your information if required by law or to protect our rights.
4. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate information.
- Request the deletion of your personal information, subject to certain exceptions.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the site after any changes indicates your acceptance of the new terms.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@motcha.in , (+91) 8838616146